Beyond tracking: Care and protection when you need it most
Imagine these moments:
- You suspect someone is trying to hijack your vehicle.
- You’re involved in an accident in an unsafe area and need security while waiting for a tow truck.
- A suspicious person is banging on your door and you need immediate protection.
- Your baby is struggling to breathe and has a fever.
- Your spouse is showing signs of a stroke.
What would you do?
Safety is a basic human need and getting help quickly can make all the difference.
Whether it’s a medical emergency, a security threat, or the aftermath of a traumatic incident, every second counts and getting help needs to be immediate, simple, and reliable.
That’s why Tracker offers more than just vehicle tracking and stolen vehicle recovery.
Through a range of additional services, Tracker provides real-world support when life takes an unexpected turn.
Tracker CareGuard
Tracker CareGuard offers rapid mobile emergency response anywhere in South Africa, at any time of the day or night.
In partnership with technology platform Aura, the service connects subscribers to help through something most of us use every day – WhatsApp.
With just a few taps, a subscriber can drop a location pin in WhatsApp to request immediate assistance.
That pin triggers an automated alert to a nationwide network of more than 1,500 armed responders and medical professionals.
The closest available responder is dispatched and navigated directly to the emergency using precise geo-location data.
Responders receive the subscriber’s profile details on an in-vehicle device, allowing them to identify the person immediately on arrival.
Subscribers, in turn, receive the responder’s details, so they know exactly who is coming to help and can track their arrival.
It’s simple. It’s fast. And it works.
Every scenario above happened in real life, and in each case, help was delivered through Tracker CareGuard.
From securing a scene to providing urgent medical care, Tracker CareGuard ensures you’re never alone in a crisis.
But a crisis doesn’t always end once the immediate danger has passed.
For many South Africans, the emotional and practical impact of a hijacking, theft, or accident can linger after the event.
That’s where Tracker’s value-added services come in.
Tracker Rescue
Tracker Rescue provides practical support if your car is stolen or left undriveable following an accident.
You’ll get a rental car delivered to you for three days, complete with comprehensive insurance and a full tank of fuel.
The service also includes a mobile phone and airtime, emergency cash, and four trauma counselling sessions to help you cope emotionally.
Tracker Back‑On‑Track
Tracker Back‑On‑Track offers R10 000 to help ease the financial impact of losing your vehicle.
The funds can be used towards your insurance excess or replacing valuable personal items taken with your car, such as a handbag, cellphone, laptop, or even a baby car seat.
All you need to claim is your police case number.
Losing your car or facing an emergency is more than just an inconvenience – it can disrupt your routine, your finances, and your sense of security.
Tracker’s additional services are designed to help restore balance as quickly and easily as possible, so you can focus on moving forward.
Because when life’s most critical moments arrive, you shouldn’t have to face them alone.
If you’d like to subscribe, give us a call on 0860 60 50 40.
Click here to learn more about Tracker’s vehicle tracking services.
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