Volvo has issued a warning to owners of its 2024-2026 EX30 Single Motor Extended Range and Twin Motor Performance vehicles.
It has identified a potential issue with the high-voltage battery cells manufactured by one of its suppliers on certain of these vehicles.
According to Volvo, in rare instances, the battery could overheat when charged to a high level – with the worst-case scenario being that a fire is started in the battery.
“Safety is Volvo Cars highest priority, and while the number of reported incidents is very small – representing around 0.2% of the cars we have identified as potentially affected – and we have no reports of related personal injuries and no reports of any incidents in South Africa, we are treating it very seriously,” said Volvo in a statement.
What affected owners must do
Volvo said it would initiate a recall as soon as possible to repair affected vehicles, and owners of this vehicle will be contacted soon with the necessary updates.
In the interim, it has requested that all owners of these vehicles limit their car’s maximum charge level to 70% as a precautionary measure.
This can be done as follows:
- Press the vehicle symbol in the bottom bar and go to Settings.
- Go to Charging > Target battery level.
- Set your charge level to maximum 70%.
Volvo emphasized that other models are not affected by this battery cell issue, and not all variants of the EX30 are affected.
“We apologise for the inconvenience this is likely to cause you, and appreciate your cooperation as we work to implement this important safety action as soon as possible,” said Volvo.
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