Volvo Car South Africa has notified customers of a recall affecting some of its SUVs sold within the last three years.
The Swedish carmaker’s local division recently sent an email to owners of the electric EX30 and EX30 Cross Country SUVs, informing them that their cars are being recalled over a potential safety issue.
The recall applies to certain model year 2024 to 2027 EX30 and EX30 Cross Country units, following an investigation that identified an issue with the front seat head cushion.
It noted that, under specific conditions, the head cushion could increase the risk of injury in the event of a collision of sufficient severity.
Volvo stated that the cars are being recalled to allow its retailer network to reinforce the head restraint cushion attachment.
Importantly, this action will be carried out at no cost to the consumer. Furthermore, no action is required on the owner’s behalf.
Instead, Volvo’s retailers will reach out to affected clients to arrange an appointment. It noted that the procedure itself is expected to take up to one and a half hours.
However, depending on the workshop’s scheduling, the retailer may need to keep the vehicle for a little while longer.
“Your satisfaction and confidence in your Volvo are important to us. We apologise for any inconvenience this may cause and appreciate your cooperation in having this important action completed as soon as possible,” said the company.
We recognise that your vehicle may have been affected by the existing battery recall. If so, we appreciate that receiving a further recall notification may be inconvenient, and we sincerely apologise for this. Please be assured that your safety remains our highest priority, and we appreciate your understanding and cooperation.
EX30 owners who have further questions can contact Volvo on 0800 MY VOLVO (698 6586) or email Customer Care at [email protected]
Another recall in South Africa
The EX30 is the latest entry in a long list of vehicles that have been recalled in South Africa so far this year.
Most recently, Toyota issued a recall for the RAV4 plug-in hybrid (PHEV) SUV, which went on sale earlier this year.
The Japanese automaker stated that 77 units, built between 2 April and 3 September 2026, had been identified with a fault in their motor generator ECU (MG-ECU)
“In some cases, the MG-ECU in these vehicles may not complete the motor initialisation process correctly, resulting in the motor control mode used for speeds being unavailable,” said Toyota.
“In this condition, when the vehicle reaches a speed that requires the higher-speed motor control mode, warning lights will illuminate, and the plug-in-hybrid system will either transition to a fail-safe driving mode or shut down.”
This recall was issued by Toyota South Africa Motors and the National Consumer Commission.
Other Toyota cars have been recalled this year, including the Corolla Cross, Corolla hatchback, Crown, and GR Corolla.
Loading ...
