South African Post Office launches online car licence disc renewals – The details

The South African Post Office (SAPO) has launched a new service that allows motorists to renew their vehicle licence discs online.

The full renewal process, including payment, can be done from a range of electronic devices, according to a report by BusinessTech.

Following an online renewal, the disc can be delivered to your desired address for R75 – or collected from the Post Office at no additional charge.

How it works

For motorists who do not have a SAPO online account, the steps to renewing their vehicle licence discs are as follows:

• Create a user profile
• Upload required documents
• Sign a renewal form
• Select your delivery method

“Payment is done safely and securely through Masterpass, which the user can download from the Google Play Store for Android devices and the Apple App Store for Apple devices. No commission is charged on the renewal transaction,” said SAPO.

The customer will then receive an SMS when the disc arrives at the destination Post Office or when it goes out for delivery.

Turnaround time for an online licence disc renewal is three working days, while it may take two additional days for outlying areas, said SAPO.

The service is available for vehicle owners in all provinces except the Western Cape.

“The SA Post Office is working to extend the service to this province as well,” it said.

“The online renewal facility for motor vehicle licences supplements the renewal service at selected Post Office branches, and customers will still be able to renew their vehicle licences at these branches.”

“Customers who renew a vehicle licence at a Post Office branch receive the new disc immediately.”

Bulk renewals

Bulk motor vehicle licence renewals for fleet operators and businesses are also available, and entail the “collection of all necessary documentation from company premises, taking them back to the Post Office for processing, printing of the discs, and delivery back to the offices of the customer.”

SAPO has also taken “all the necessary steps to ensure that customer data is secure,” it said.