The Ford Motor Company of Southern Africa (Ford Southern Africa) has notified the National Consumer Commission (NCC) of a product safety recall of 2017 to 2020 model year Ranger and Everest models.
According to the NCC, these vehicles have been fitted with the 10R80 transmission and were sold from 11 July 2018 to 28 February 2020 across South Africa and were also exported to Botswana, Lesotho and eSwatini.
According to Ford Southern Africa, the transmission fluid pump gear in the affected vehicles may fail, resulting in a reduction of hydraulic pressure within the transmission.
“This may cause the vehicle to lose movement due to transmission fluid pump gear failure, increasing the risk of an incident while driving,” noted the NCC.
The commission called on consumers in possession of the affected vehicles to take these models to the nearest authorised Ford dealership for a software update.
It added that the required Powertrain Control Module (PCM) and Transmission Control Module (TCM) software updates will be carried out at no cost to consumers.
Owners or consumers with any further questions relating to the recall have been encouraged to contact the consumer commission at [email protected].
Ford’s second recall in a week
Last week, Ford Southern Africa informed its customers through the NCC of a recall of current-year Transit and Tourneo models due to a major transmission fault.
The earlier recall affects 2026 model year Ford Transit, Ford Transit Custom and Ford Tourneo Custom vehicles sold from 7 October 2025 to 9 June 2026 in South Africa.
Some of these vehicles were also exported to South Africa’s neighbouring countries, including Namibia, Botswana, Lesotho and Eswatini.
“According to the supplier, the affected vehicles are equipped with an 8F57 automatic transmission, which may contain an Electronic One-Way Clutch Assembly built with an unseated snap ring,” said the NCC at the time.
Ford noted that this could result in a sudden and unexpected loss of vehicle motion.
“When the vehicle is shifted into drive, it may fail to move forward due to a loss of first gear. Similarly, the vehicle may lose the ability to operate in reverse,” the consumer commission added.
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